Payment
1. WHAT IS THE BANK ACCOUNT NUMBER FOR BANK TRANSFER PAYMENT OPTION? (APPLICABLE FOR SINGAPORE ORDERS ONLY)
Bank Name: OCBC
Account Name: SR STUDIO PTE. LTD.
Account No: 511422271001
UEN No: 201802066G
2. WHAT CURRENCY WILL I BE BILLED?
All our prices are quoted and billed to your credit card in Singapore (SGD) dollars.
To get an estimate of the current rate from SGD to USD/MYR, click on the link: http://www.xe.com/
Shipping Enquiries
1. DO YOU SHIP INTERNATIONALLY?
Yes, we deliver worldwide!
INTERNATIONAL SHIPPING WITH TRACKING
a. Malaysia
Rate: FREE - Orders above SGD$30 or SGD$8.00
Delivery Time: 2 - 4 Working days
b. Others
Rate: FREE - Orders above SGD$100 or SGD$8.00
Delivery Time: 5 - 10 Working days
2. ISSUES WITH SINGPOST NORMAL MAIL
As no tracking number is provided for Singpost Normal Mail, it's not trackable thus it's subjected to lost mail. o_octopus will not be held liable for any lost mails shipped out using Singpost Normal Mail.
Other Channels
1. WHAT OTHER CHANNELS ARE YOUR PRODUCTS RETAILING AT IN SINGAPORE?
https://www.lazada.sg/shop/theooctopus
https://www.totallyhotstuff.com/brands/octopus
https://www.nuscoop.sg/stud-entre-market/shop-sem-prod?page=3